Book your consultation
Book and pay online, then choose a time that works for you.
Coming soonWomen’s Health
Virtual healthcare
Quality carethat fits your life.
Professional, doctor-led virtual healthcare for individuals and families across South Africa.
- Doctor-led care
- Convenient & secure
- Personalised treatment
- Accessible across South Africa
Doctor onlineConsult in progress · 00:00
How HorizonCare Works.
Getting quality healthcare is simple.
Meet your doctor online
Join a secure video call with an HPCSA-registered doctor, from wherever you are.
Continue your care
Receive your treatment plan, prescriptions, sick note and follow-up support.
Every consult can include:
- Sick note
- e-Prescription (up to Schedule 4)
- Medication voucher
- Lab & radiology referrals
Our services
Comprehensive virtual healthcare for every stage of your journey.
General Consultations
Trusted medical care from the comfort of home.
Weight Management
Medical support for sustainable results.
Women’s Health
Support for every stage of your life.
Chronic Care
Ongoing management for long-term health.
Prescriptions & Follow-ups
Continuity of care made simple.
Wellness & Preventative Care
Invest in a healthier, brighter you.
We also offer
- Mental healthSupport for anxiety, depression and emotional wellbeing.
- Online therapySessions with HPCSA-registered counsellors.
- Men’s healthProstate, testosterone and other men’s health concerns.
- Sexual healthSTI testing, contraception and reproductive wellness.
- PrEP & PEPPreventative HIV treatment before and after exposure.
- Pain managementDiagnosis and care for acute or chronic pain.
- Specialist referralsExpert care such as cardiology or dermatology.
- Medical advice lineA WhatsApp line for medical advice, included with medical plans.
Our people
The women behind HorizonCare
Different expertise. One shared vision for better healthcare.
Meet Our Team
Dr Nomacete Tshume (Dr Cete)
CEO, Chief Medical Officer & Director
A seasoned medical professional with more than a decade of experience across public and private healthcare, including extensive experience in telemedicine. As HorizonCare’s CEO and Chief Medical Officer, she leads our clinical strategy and commitment to expanding access to quality healthcare.
Nomvuyo Mpolokeng
Director of Marketing & Operations
Brings over 10 years of experience across pension fund administration, sales and marketing, with a strong background in client service, operational efficiency and relationship management.
Susan Kaimpa
Director of Business Development
Brings over 20 years of experience in sales, customer service and strategic business growth, with extensive experience across hospitality, aviation and tourism.
Alile Tshume
Chief Operating Officer
Leads HorizonCare’s day-to-day operations, internal systems and strategic coordination, with a background in education, communication and international relations.
Our partnership
Stronger, healthier you, together.
×
We’ve partnered with Wellbeing Academy, a Black female-owned and ‑led dietitian company founded by registered dietitian Zikhona Spelman. Through their Digi‑dietitians App, we combine medical care with expert nutrition support.
- 1See your doctor
- 2Get a nutrition plan
- 3Feel the difference
Healthcare without the wait.
Consult with a trusted doctor online, anytime, anywhere in South Africa.
- Accessible across South Africa
- Private & confidential
- Convenient from anywhere
- Patient-centred support
Plans & pricing
Transparent pricing. No hidden fees.
Choose the cover that fits you and your family.
EliteCare Solo
For individuals who want a doctor on call.
R250/month
Subscribe to Solo- 4 doctor consultations per month
- HPCSA doctors trained in telehealth
- Prescriptions up to Schedule 4
- Laboratory & radiology referrals
- Sick notes
- Multi-language content
- Medical advice WhatsApp line
EliteCare Family
Cover for up to 4 family members.
R600/month
That’s just R150 per person
Subscribe to Family- 4 consultations per family member each month
- HPCSA doctors trained in telehealth
- Prescriptions up to Schedule 4
- Laboratory & radiology referrals
- Sick notes for work and school
- Multi-language content
- Medical advice WhatsApp line
EliteCare Mind
Ongoing mental health support.
R350/month
Subscribe to Mind- Consult with a registered counsellor
- 1-hour initial assessment
- 2 × 30-minute sessions per month
- Referral to a clinical psychologist or psychiatrist if needed
EliteCare Solo + Mind
Medical and mental-health care in one plan.
R500/month
Save R100 a month
Subscribe to Solo + Mind- 4 doctor consultations per month
- Prescriptions, referrals & sick notes
- 1-hour initial counselling assessment
- 2 × 30-minute counselling sessions per month
- Referral to a clinical psychologist or psychiatrist if needed
- Medical advice WhatsApp line
EliteCare Weight Loss Programme
For individuals seeking medically supervised weight loss, personalised guidance and ongoing support to achieve sustainable results.
R550/month
Subscribe to Weight Loss- Doctor-led weight management programme
- Personalised weight loss assessment and goal setting
- Monthly medical consultations and progress monitoring
- Individualised nutrition and lifestyle guidance
- Prescription weight loss medication where clinically indicated
- Laboratory referrals and metabolic health screening where required
- Ongoing support and treatment adjustments
- Focus on sustainable weight loss and long-term health
Real talk. Real health.
Care Conversations.
Evidence-based insights and practical advice on the topics that matter to you.
Coming soon
Coming soonNutrition & Lifestyle
Practical tips for real life.
Coming soonWeight Management
Support for lasting change.
Good to know
Questions, answered.
Can’t find what you’re looking for? Send us a WhatsApp and we’ll get back to you.
What is HorizonCare and how does it work?
HorizonCare is a doctor-led virtual healthcare service for individuals and families across South Africa. Book a consultation, meet an HPCSA-registered doctor or registered counsellor by video, then receive your treatment plan and, where appropriate, prescriptions, a sick note and referrals.
Do I need a monthly plan?
No. You can book a once-off General Consultation for R300 or a Counselling Session for R400. If you expect to need care regularly, a monthly plan from R250 is better value.
Can I book a once-off consultation?
Yes. A General Consultation with a doctor is R300 and a Counselling Session is R400, with no monthly commitment.
Can my family use HorizonCare?
Yes. EliteCare Family covers up to four members for R600 a month, and each member gets four consultations every month.
What mental-health support is available?
EliteCare Mind (R350 a month) gives you a registered counsellor, a 1-hour initial assessment and two 30-minute sessions a month, with referral to a clinical psychologist or psychiatrist if needed. EliteCare Solo + Mind (R500 a month) combines it with doctor consultations, and you can also book a once-off Counselling Session for R400.
How do I book?
Tap “Book a Consultation” to message us on WhatsApp. We’ll confirm a time that suits you and your payment details.
Will my sick note be accepted by my employer?
Sick notes may be issued by a registered medical professional following a consultation, where clinically justified. They are not guaranteed and cannot be backdated.
Can I use HorizonCare in an emergency?
No. HorizonCare is not an emergency service. In a medical emergency, call 112 from a cellphone or 10177 for ambulance services, or go to your nearest emergency unit.
Are the doctors qualified?
Yes. Every consultation is with a doctor registered with the Health Professions Council of South Africa (HPCSA) and trained in telehealth. Counselling sessions are with registered counsellors.
What can the doctor prescribe?
Our doctors can prescribe medication up to Schedule 4 when it’s clinically appropriate. They can also refer you for laboratory tests or radiology.
What do I need for a consultation?
A smartphone, tablet or computer with a camera, a stable internet connection and a quiet, private space. We’ll confirm how to join your video consultation when you book.
When are you available?
Monday to Friday, 08:00–17:00. We’re not available on weekends for now. You can reach us on WhatsApp or by email.
Quality care is one tap away.
Book a once-off consultation, or join a plan and have a doctor on hand every month.